Working in the UK and Internationally
Deep Research
Insights
Clients who we have helped
Companies like Amazon, Douwe Egberts, Flora, and Hyundai use Deep Research to find out how customers interact with their messaging, products and services and provide insights which builds brand and drives efficient growth
Corporate clients are not the only people to value our services. Start-Ups, SMEs and NGOs, such as Loop, Zap and Refugee Support Europe, use Deep Research to reveal valuable insights into their customers, points of leverage and service design, showing them how to improve user experience.
We are brought in to support existing projects with companies like Kantar, Ipsos and Statistica. Deep Research also works with excellent market research companies such as Indiefield, Fieldwork Hub and Link Consumer to provide clients with a top-level service.
![Deep Research has worked on projects for Uber](https://static.wixstatic.com/media/db42a6_b1a1594d8d314afe98588ac54721ee2e~mv2.png/v1/fill/w_150,h_52,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Uber_logo_2018-1.png)
Testing experiences and sentiments around the app to improve user-centred design that addresses customers’ needs
Primary Research Methods:
Focus group moderation and in-depth Interviews
![Deep Research has worked on projects for NatWest](https://static.wixstatic.com/media/db42a6_bd033fdcea8d4f2994b321f16557bd7f~mv2.jpeg/v1/fill/w_89,h_89,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/Natwest.jpeg)
Exploring consumer understanding of the service provision, how that affected consumer interaction with the app and testing options around its usability
Primary Research Methods:
In-depth interviews, UI testing, A/B testing
![Deep Research has worked on projects for Amazon](https://static.wixstatic.com/media/db42a6_c6c4a501dda24bb3a6be997871851be8~mv2.png/v1/fill/w_182,h_55,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/db42a6_c6c4a501dda24bb3a6be997871851be8~mv2.png)
Exploring user expectations, options and concerns around brand and drone deliveries
Primary Research Methods:
In-depth interviews
![Deep Research has worked on projects for Coinbase](https://static.wixstatic.com/media/db42a6_72345a8a989b40ffa86667a0617cc38c~mv2.png/v1/fill/w_91,h_89,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Coinbase_logo_PNG_(2).png)
In-depth investigation into crypto-investor behaviours, expectations and needs
Primary Research Methods:
In-depth Interviews, UI Testing, Nomenclature testing
![Deep Research has worked on projects for Loop Money](https://static.wixstatic.com/media/db42a6_d8ac681934a74493b59f8f07e0b118ea~mv2.jpg/v1/crop/x_0,y_57,w_200,h_99/fill/w_147,h_72,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/loope.jpg)
Assessing the attraction and use-environments of a new function on the app and designing user-centred research to optimise client retention
Primary Research Methods:
Focus group moderation, in-depth interviews, workshops, wireframe and UI Testing
![Deep Research has worked on projects for Flora](https://static.wixstatic.com/media/db42a6_0bf3e8f8d168410da9c5dbf2ec4c4bdf~mv2.png/v1/crop/x_108,y_95,w_1190,h_358/fill/w_181,h_55,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/flora_last2.png)
Testing attitudes, reactions, social appropriateness and feelings on a range of potential marketing campaigns
Primary Research Methods:
Focus groups, NeedScope method, A/B testing, brand testing
![Deep Research has worked on projects for Fyffe's](https://static.wixstatic.com/media/db42a6_51c42cc8f6bc423bbe0f8f939e285a3f~mv2.png/v1/fill/w_111,h_82,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Fyffes_Primary_Logo_-10%C2%B0_CMYK_100_70_0_0.png)
Revealing consumer relationships with fruit and how it affects shopping behaviour
Primary Research Methods:
Focus groups, In-depth interviews, sensory segmentation
![Deep Research has worked on projects for Knorr](https://static.wixstatic.com/media/db42a6_69053f0c236449f5a303828d2ebf7fb2~mv2.jpeg/v1/fill/w_98,h_82,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/knorr%202.jpeg)
Finding out how and why consumers buy culinary seasoning products
Primary Research Methods:
In-depth interviews
![Deep Research has worked on projects for Heineken](https://static.wixstatic.com/media/db42a6_3f981f17bf614bb881c03746d6e228a9~mv2.png/v1/crop/x_0,y_35,w_5000,h_2449/fill/w_129,h_63,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Heineken-Logo-PNG7.png)
Brand and promotional marketing testing for potential new line of drinks and exploring brand identity
Primary Research Methods:
Focus groups, A/B testing
![Deep Research has worked on projects for Douwe Egberts](https://static.wixstatic.com/media/db42a6_3d6d9dbbabc34c528cdbf0708f2166ac~mv2.png/v1/crop/x_0,y_0,w_3000,h_1434/fill/w_150,h_72,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Jacobs_(2).png)
Exploring coffee drinking expectations and behaviours with a focus on domestic capsule machine users
Primary Research Methods:
Focus groups, product testing
![Deep Research has worked on projects for TikTok](https://static.wixstatic.com/media/db42a6_961fdb8908aa48e3970e9cd545e6b1db~mv2.png/v1/fill/w_136,h_57,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/TikTok-Logo-PNG6.png)
Interviews with top creators.
Evaluation of user behaviours, expectations and needs on the app
Primary Research Methods:
Focus groups, UI testing
![Deep Research has worked on projects for Ford](https://static.wixstatic.com/media/db42a6_30f46d1ebd7144c78f757ff3f6689eea~mv2.png/v1/crop/x_72,y_0,w_3231,h_1977/fill/w_135,h_83,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Ford_(4).png)
Examination of commercial user needs, expectations and pain points for construction vehicle models
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Primary Research Methods:
In-depth interviews
![Deep Research has worked on projects for Hyundai](https://static.wixstatic.com/media/db42a6_ec04034066bb4255b4cece38caa1d5ef~mv2.png/v1/crop/x_0,y_139,w_3840,h_1883/fill/w_128,h_63,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Hyundai-Symbol%203.png)
Evaluation of perception and brand opportunities for higher-end vehicles
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Primary Research Methods:
Focus group moderation
![Deep Research has worked on projects for OPuig](https://static.wixstatic.com/media/db42a6_e8eace7a781a4137af3ee3b24a42f739~mv2.png/v1/crop/x_22,y_180,w_1350,h_485/fill/w_158,h_57,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/puig.png)
Testing perfumes, promotional material and brand identity
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Primary Research Methods:
Focus groups, sensory emotional design frameworks, A/B testing, product testing
![Deep Research has worked on projects for Visit Blackpool Tourism](https://static.wixstatic.com/media/db42a6_531d6b2cd1d345ca85224be80cde3d71~mv2.png/v1/crop/x_0,y_69,w_1042,h_664/fill/w_124,h_79,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Visit%20Blackpool.png)
Evaluation of visitor behaviour and useability of new tourism app
Primary Research Methods:
In-depth Interviews
![Deep Research has worked on projects for Zap](https://static.wixstatic.com/media/db42a6_257ab085292c44b789a0a2a51abfabb9~mv2.png/v1/crop/x_104,y_0,w_709,h_357/fill/w_143,h_72,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/ZAP_black-orange-and-black-on-transparent.png)
Exploring how well children with neurodiversity (e.g. autisms, ADHD), interact and ideate using an app that helps them develop physical and mental health behaviours
Primary Research Methods:
Focus groups with children and adults, play/gamification
![Dr Jonathan Newman has Higher Education Academy](https://static.wixstatic.com/media/db42a6_c5a1700bb0d44bb7ac74d78261ae8d43~mv2.jpg/v1/fill/w_120,h_72,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/Higher%20education%20Academy.jpg)
Researching academic departments at a number of UK universities to evaluate how they embrace or navigate market approaches to education
Primary Research Methods:
In-depth interviews, literature reviews
![Deep Research has worked on projects for Eroxon](https://static.wixstatic.com/media/db42a6_70b8cf39f6b64d54b62490bdbebde9ad~mv2.jpeg/v1/crop/x_12,y_19,w_431,h_103/fill/w_183,h_44,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/createmark_ashx.jpeg)
Assessing participant receptiveness to potential advertising campaign for new erectile dysfunction product
Primary Research Methods:
In-depth Interviews, A/B Testing
![Deep Research conducted in-store research for Meta smart glasses](https://static.wixstatic.com/media/eed5c1_b0125ff38c46405f864ab9d9ecdd8bad~mv2.png/v1/fill/w_88,h_74,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/eed5c1_b0125ff38c46405f864ab9d9ecdd8bad~mv2.png)
Insight analysis of in-store displays of Meta's new smartglasses
Primary Research Methods:
In-Depth interviews
In-Store customer journeys
![Deep Research has worked on projects for National Cyber Security Centre](https://static.wixstatic.com/media/db42a6_468e75819dd14f93b9cae59066242e56~mv2.png/v1/fill/w_172,h_50,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/National%20Cyber%20Secuiryt%20Centre.png)
Assessing the effectiveness of incentives for educational programmes
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Primary Research Methods:
In-Depth interviews
![Deep Research carried out eye-tracking, in-store research on Kenvue Oral Care products](https://static.wixstatic.com/media/eed5c1_0f980894e93e479ab790ea6729590c42~mv2.jpg/v1/fill/w_96,h_68,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/eed5c1_0f980894e93e479ab790ea6729590c42~mv2.jpg)
Insight analysis into in-store consumer behaviour and decision-making for oral care products
Primary Methods:
Eye Tracking Glasses
In-Store Shopper Journeys
In-depth Interviews
![Deep Research ran focus groups for Dylon](https://static.wixstatic.com/media/eed5c1_7b4b588dd5154fd588699dc0c6a805ec~mv2.png/v1/fill/w_130,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/dylon-logo-uk-uk-png_edited.png)
Moderation of consumer discussions on preferences, needs, and pain points with laundry liquid
Primary Research Methods:
Focus Group
Ran a workshop to help a loneliness charity understand viewpoints of users, volunteers and staff
![Deep Research ran workshops for Together Co](https://static.wixstatic.com/media/eed5c1_de56bebbc61b4a418a71cbcfaf35d740~mv2.png/v1/fill/w_208,h_36,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/eed5c1_de56bebbc61b4a418a71cbcfaf35d740~mv2.png)
Primary Research Methods:
Workshop